Nedap error codes - quick guide

This guide covers the most common PowerRouter error codes and their solutions.

P105 - Self-use sensor not detected

The P105 error can occur when you start up the PowerRouter, it warns you that the self-use sensor is not detected and as a result the PowerRouter cannot use the battery.

• In most cases the solution is to check the position of the self-use sensor (it must be positioned around the live tails only) and also check the connection of the CAT5e coms cable. Restart the PowerRouter from the display to clear the error.
• If the distance of the CAT5e cable from the PowerRouter to the self-use sensor is more than 10m then the problem could be the signal range - a digital 'three phase' sensor may be required.
• Occasionally the P105 error could be caused by noise on the grid, rather than a problem with the self-use sensor. In this case you should check that the self-use sensor is getting a good reading using the Nedap Install Tool - draw a load and ensure that this is reflected in the sensor reading. If you are certain that the self-use sensor is working correctly then you can disable the sensor test using the Nedap Instal Tool, this will clear the P105 error.

B010 - Battery under-voltage

The PowerRouter detected battery under-voltage, this could have a number of causes.

• Ensure that the battery temperature is at least 10°C, if the temperature is too low then install insulation.
• Check the torque on the battery terminals and cable set.
• Run the Nedap Install Tool and check the battery settings are correct. If the customer has high consumption then limit the battery power to protect the battery.
• If the B010 error occurs frequently then it could indicate one of the batteries has been damaged or lost some capacity. If you think this could be the case then draw a load from the battery (switch on an appliance in the home) and measure the voltage of each battery in the battery bank. If one of the batteries has been damaged or lost capacity then it's voltage will drop faster than the other batteries.